When your order is packed and awaiting pickup by the carrier, you will receive an email with your tracking number and carrier. We ship all order with DHL or EMS – Express Mail service.
In some cases, it may take a few hours for the tracking to provide updated information.
Though we offer guaranteed service with some shipping options, Express Shipping can take up to 10 business days to reach you.
If you need to change your shipping address, please email firstname.lastname@example.org with the order number and the correct address. We will not be able to reroute shipped packages.
In some cases, an order may be delayed in transit due to circumstances outside of our control. We will do our best to work with DHL carrier to resolve any delays and get your order to you as quickly as possible.
All the orders are shipped from our warehouse in Hong Kong. Average delivery time is 8 working days.
To track your package, please check DHL site.